FAQs

Ordering and shipping

Do you ship free? Eligible orders inside the contiguous United States ship free. The header bar states the current offer.

How long does delivery take? We pack in 1–2 business days. Carriers usually deliver in 3–5 business days after that.

Can I track a package? Tracking goes to the email you used at checkout once the box leaves our bench.

What can I pay with? Credit card at checkout. Totals are in USD.

Returns

How long do I have? 30 calendar days from delivery for unused items in original packaging.

How do I start? Email [email protected] with the order number. We send a label when the return is eligible.

Who pays return postage? Eligible returns are free. No restocking fee.

Fit

What if I am between sizes? For bottoms we generally suggest the larger size if you want ease. Follow the size notes on the product page when they differ.

Still stuck? [email protected] or +1 (909) 825-4731, Monday–Friday, 9:00 AM–6:00 PM (Pacific Time).